Fotile Care  ยท  Official Helpline

One call. Every fix.

Repairs, installation, genuine parts and expert advice for every Fotile appliance. One number and one portal connect you to it all.

Helpline ยท UAN ยท Nationwide042-111-13-15-17

Mon to Sat, 9am to 6pm ยท Urdu & English

1Number for every product
7Product families covered
100%Genuine Fotile parts
PKNationwide dispatch
Two ways to reach us

Pick up the phone, or book online.

Both routes reach the same Fotile service team.

On the Service Portal

Book a technician without a single call.

STEP 01

Pick your appliance

Select the product and describe the symptoms from a smart checklist.

STEP 02

Add photos

Attach up to 4 photos so the technician knows what to fix before arriving.

STEP 03

Pin your location

Drop a pin on the map. No address confusion.

STEP 04

We call you back

We confirm your request and schedule the visit at a time that suits you.

Start your booking on the portal โ†’

Bookings are made on fotileservicecenter.com, the official Fotile service portal.

What we do

Everything your kitchen might need.

Which appliance?

Every Fotile product, covered.

Nationwide coverage

Wherever you are, we dispatch.

Fotile's trained technician network covers Pakistan's major cities and reaches beyond them through our nationwide service partners. Book from anywhere and the nearest team takes it from there.

Lahore ยท HQKarachiIslamabadRawalpindiFaisalabadMultanGujranwalaSialkotPeshawarHyderabadQuettaBahawalpur
Warranty

Covered from day one.

Every Fotile appliance bought from Fotile Pakistan or an authorised dealer carries the manufacturer's warranty. Coverage depends on the product and is stated on your warranty card and invoice, so keep both safe.

To claim warranty

Book a visit on the Service Portal or call 042-111-13-15-17 with your model number and invoice.

Installation matters

Use a Fotile-authorised installer so your coverage stays valid. Not sure if you are covered? Ask us and we will check for you.

Quick answers

Helpline FAQs.

What is the Fotile helpline number in Pakistan?

The official Fotile Pakistan helpline (UAN) is 042-111-13-15-17. Call for service bookings, complaints, spare parts and any product questions, nationwide.

How do I book a Fotile service or repair?

Call 042-111-13-15-17, or book online on the Fotile Service Center portal at fotileservicecenter.com. Choose your appliance, describe the issue, pin your location and our team calls you back to confirm a technician visit.

Which appliances does Fotile service cover?

All Fotile products: range hoods, hobs, ovens, microwaves, dishwashers, water purifiers and the F20 refrigerator, for repair, installation and maintenance using genuine Fotile parts.

Where is Fotile service available in Pakistan?

Fotile technicians operate nationwide, with fast coverage in Lahore, Karachi, Islamabad and other major cities. Book by phone or online and the nearest team is dispatched.

We're ready when you are

Your kitchen, back to perfect.

One call, or a few taps on the portal. Either way, a Fotile expert is on the way.

Open the Service Portal โ†’ ๐Ÿ“ž 042-111-13-15-17
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๐Ÿ“ž Call helplineBook online โ†’